Cold clinics in Surrey, South East (105 results)

Excellent experience Went in early Dr lovely. Helpful and friendly Staff all very friendly and helpful too

I have meant to leave this review for some time as a returning patient, very good, recommend to those considering

Dr Shilpa was amazing and nothing was too much trouble. Everything was explained, treatment was started and literally within days, I was feeling the results. Communication with relevant consultants and my GP practice was spot on.

Nice experience

The doctor took a long time talking about things that had nothing to do with the patient, such as talking about other patients she'd had and what they were suffering from. I was very frustrated because she talked about so many irrelevant things.

Excellent

Dr Maria Nyekiova was very kind, considerate and attentive. I felt that she thoroughly understood my needs; and that she is a very experienced doctor. She gave very good explanations of everything that was required for my problems and I am very pleased that I booked in to see her.

I had an appointment with nutritionist. I found overall experience positive, staff at the reception was pleasant, no waiting time. I would say that nutritionist overall is knowledgeable on a surface (we did not discuss particular details, and I was not offered to do any blood tests or other tests, which I would assume would be next step for tailored advise). I did not find first 25 min of meeting useful as the doctor assumed I was different age (significantly younger that is my actual age), hence discussion was not tailored towards my needs. Although I believe my age was mentioned in my initial form.

Dealing with everyone is so easy and stress free from the minute you walk through the door. Friendly, professional with a warm greeting and you are instantly put at ease. The whole team make the experience as stress free and you are dealt with with such courtesy, care and consideration.

They’re always super helpful and great to work with. They email when they say they will, and are very understanding with the need for flexibility. (The only bit I’m not a fan of is the odd mandatory £50 deposit - which feels strange for a medical establishment. As though they don’t trust you - but that’s not the staff’s fault, it’s clearly a policy set by those above them.)