Memory Disorders clinics in Thornton Heath, Croydon (56 results)

Receptionist Jackie and Thelma are very kind and welcoming.

Prompt and friendly service . Reception staff were welcoming

Overall experience was very good.

All very good - clean, welcoming and organised.

Great experience

Pleasant welcoming experience. Wait time about was around 5 minutes. Nice practice.

Excellent!

Not a good experience. I was referred by my physio for an MRI on my foot, and at no point was I told that the scan would include both my foot and ankle as separate items. I assumed it would all be part of one scan. I was charged for both separately, which brought the total to £1,050—an unexpectedly high amount, especially for a young person trying to manage costs. I was not given any quote or cost breakdown beforehand, which is extremely disappointing.I had the scan done on a Tuesday and was told I’d receive the results within 24–48 hours, but I didn’t get them until a week later. The lack of communication, unexpected charges, and delays made this a very frustrating experience overall. Never ever one to complain but this meant a massive deal to me!

Excellent on all levels

Great experience, felt very well looked after. Great team!