Thyroid Problems clinics in Horley, Reigate and Banstead (6 results)

Excellent customer service, very helpful and caring staff, sufficient and swift treatment provided

This was my first ever private health consultation ever and it was excellent. When I was anxiously sitting in gridlock traffic that was going to make me very late - I telephoned the clinic and receptionist, Dana, was completely non-judgemental, reminded me that it was out of my control and gave solution focused responses that were so reassuring [eg letting other patients be seen earlier if they arrived before me] and made me feel at ease. Once I arrived, she was warm and empathic, explained how appointment times had been juggled and offered me a coffee whilst I waited for my revised time. Dr Sarah Ameen was lovely too, I felt completely 'heard' and 'understood' . The consultation felt unhurried and I left feeling very cared for. When I called out of hours to make an appointment in the first place, another member of the team [a gentleman] picked up and made a note so that Dr Sarah knew that I would like to make an appointment and it was followed up immediately when clinic opened the next morning by Sana. He was available to assist me when I arrived with regards where to park and to cap it all, when I was waiting for my appointment [I was just reading]he noticed I had me hand on my head and double checked if I was all ok. I cannot praise the team enough - Huge thanks to you all!

Impressed with hospital conditions

Dr Maria Nyekiova was very kind, considerate and attentive. I felt that she thoroughly understood my needs; and that she is a very experienced doctor. She gave very good explanations of everything that was required for my problems and I am very pleased that I booked in to see her.

Visiting Northsdawn Hospital in Caterham 21.05.25. - 22.03.25. Overall experience was really marvelous and superb. Crew was very friendly, empathic and professional. Hospital was very clean and tidy. After open hernia surgery, nurses and doctors was very helpful, everyone smile and you can feel high standards. To sum up, recommended hospital for patients, you can trust those personnel. Special thanks for surgery crew; Dr. Dighe, Dr. Kurian, first assistant G.Thomas ,anaesthetic practitioner N.A.Reyes and all nurses, thank You all for professional attitude!

Reasonably priced hayfever injection. Good service.