Bladder Botox Injections clinics in Slough, Berkshire (12 results)

It is important for me to feel the hospital and staff who will be caring for me have a high standard for the service they provide

Excellent customer service and quality care all the time.

Lovely surroundings to be when going through the worst time in your life. Having been a patient here for a year the welcome at reception is wonderful. The staff at alternative therapies and the gym are caring and wonderful. The nursing team at Chemo are lovely on the whole, however there have been times I’ve felt awkward and a nuisance to them especially the manager who doesn’t come across as partially warm which has left me very upset at times. In additions the breast care nurse hasn’t been in touch following my op months ago which I can’t fathom. All in all I’m happy with Genesis Care - I just think they need a slight tweak in their processes and their compassion.

It was Heatherwood Parkside and all was good

The receptionists were friendly and welcoming, registration forms were mostly pre-filled and the lavatories were clean, easy to find and well stocked. The consultation room was also clean and tidy and, although the waiting area was effectively a corridor, it was a wide area and the seats were comfortable. A quieter corner with less light and fewer distractions would benefit neurodivergent patients, but I get the impression the receptionists would have tried to help with this if I had asked. My appointment happened on time and there were free parking spaces nearby.

Again a wonderful seamless experience.Filled me with confidence

The hospital is clean and welcoming

It was Great