Day Case Procedures clinics in Hackney, East London (79 results)

Receptionists very friendly and made me feel at ease. Nurse staff also very kind and considerate

Clean, punctual, professional

Staff and care received was excellent and exceeded my expectations

The team at the Lister at The Portland was fabulous. Unlike other clinics, you were not just a number and put through a machine. Check-in staff knew my first name, emails were replied to quickly, ad hoc requests accommodated with no fuss. Everyone was friendly, kind, and empathetic. Nurses were super patient with demonstrating how to administer medication, re-checking dosages etc, theatre personnel were full of levity and, when appropriate, seriousness. Finance staff were super keen to help too. The emergency line was a huge help and no question or situation too minor.

A very good customer care. Surgery delayed for over half an hour without any update or explanation. Anaesthetist was rather formal and not engaging.

Nothing to say... Its a rent by the day room service for consultants... efficient and expensive. But it does the job

Excellent

Very good

ridiculously difficult to contact by phone- some staff very pleasant but certainly not all- some receptionists slightly vague

I would like to express my sincere gratitude to the hospital and its team for the excellent care I received during my recent surgery. From admission to discharge, every aspect of my experience was managed with utmost professionalism and compassion. The staff demonstrated exceptional dedication, ensuring that I felt comfortable and supported throughout. I am truly thankful for the high standards of care provided by the hospital.