Lactose Intolerance clinics in Surrey, South East (105 results)

Very professional yet friendly and reassuring. Very knowledgeable about IBS and all the possible implications. Dealt with my questions and queries. Gave me excellent advice and possible ways forward which put my mind at rest. Gave me time, no clock watching.

Short wait time and friendly nurse. Although the price of my ZIO was not explained to me at all by the cardiologist and only by the reception staff when I asked further questions. I had to consult my insurance company which prolonged getting the heart monitor.

Can't rate this highly enough...from walking through the door, all staff were friendly and cheerful!

Excellent customer service, very helpful and caring staff, sufficient and swift treatment provided

The doctor was extremely helpful and took my baby son's health issues seriously, and the nurses very kind and cheerful. My slightly negative review entirely concerns the environment at what I had understood to be a private clinic devoted to paediatrics and thus to children. In the United States and Germany, which are the countries from which my husband and I are from originally, the most average and even mediocre paediatrician would create an environment in their waiting and consultation rooms that is inviting for children--with toys, books and so on. In Berlin, where my son (19 months) was born, his paediatrician (a quite 'standard' pediatrician who served state-funded patients) had a puppet theatre in her waiting room and a play house in her office. Everything was set up to put children at ease, especially small children and babies who find doctor's offices terrifying. In light of this background, I was totally shocked that there was no waiting room at all--let alone a child-friendly one--nor a single child-conducive object in the entire consultation area which we saw, which had a very cold and clinical feel about it. The nurses and doctors were concerned that my son was so upset to have simple checks made upon him, but I think this resistance was partly down to the whole environment of the practice, which would be terrifying for a baby of his age. I really think it is imperative that a paediatricians office be set up differently to an office for adult care--in a more inviting and calming way, with toys, books, games, or whatever, which will make the children who go there feel this is a safe space. You cannot expect a child to just 'comply with healthcare professionals' as the doctor put it when the entire environment is not conducive to this. Babies are not adults and a paediatrician's office should be designed accordingly!

Great service on the whole, a few of the night staff weren’t so attentive. Very clean, very quiet, nice to not be disturbed too often and good was excellent with lots of extra drinks on offer too Dorota was great and even went in search of a peppermint tea for me / Sylvia and Paula very helpful, approachable and friendly too. My consultant, who isn’t on your list : Mr Vathanan was excellent. Very personable, listened to me throughout and very professional

Extremely positive. Nurse was excellent.

It's a lovely facility that is bright and clean

Great service, thank you

They’re always super helpful and great to work with. They email when they say they will, and are very understanding with the need for flexibility. (The only bit I’m not a fan of is the odd mandatory £50 deposit - which feels strange for a medical establishment. As though they don’t trust you - but that’s not the staff’s fault, it’s clearly a policy set by those above them.)