Menopause clinics in Horsham, West Sussex (2 results)

This was my first ever private health consultation ever and it was excellent. When I was anxiously sitting in gridlock traffic that was going to make me very late - I telephoned the clinic and receptionist, Dana, was completely non-judgemental, reminded me that it was out of my control and gave solution focused responses that were so reassuring [eg letting other patients be seen earlier if they arrived before me] and made me feel at ease. Once I arrived, she was warm and empathic, explained how appointment times had been juggled and offered me a coffee whilst I waited for my revised time. Dr Sarah Ameen was lovely too, I felt completely 'heard' and 'understood' . The consultation felt unhurried and I left feeling very cared for. When I called out of hours to make an appointment in the first place, another member of the team [a gentleman] picked up and made a note so that Dr Sarah knew that I would like to make an appointment and it was followed up immediately when clinic opened the next morning by Sana. He was available to assist me when I arrived with regards where to park and to cap it all, when I was waiting for my appointment [I was just reading]he noticed I had me hand on my head and double checked if I was all ok. I cannot praise the team enough - Huge thanks to you all!

Impressed with hospital conditions