Removal of Rectum and Colon (Proctocolectomy) clinics in Old Oak Common, Hammersmith (69 results)

The supporting staff were exceptionally professional with extremely reassuring bedside manner… Brilliant!

Twenty months ago I finished 3 months of chemo at LOC Chelsea and whilst it was one of the more traumatic times in my life, my weekly visit became something I actually looked forward to, rather than dread. It became my home from home, I felt safe there. I got to know all the staff very well, from the receptionist downstairs and the lovely catering ladies, to all the nurses who delivered my treatment. I will never forget all their kindness and consideration, their help with advice, their understanding and their positivity. My last session was very emotional, saying goodbye to all these extraordinary people who had made something so gruelling and uncertain, so much easier. I now visit once every six months for a bone infusion and it is always really lovely to see everyone. I would not have made it through my treatment without all the team at LOC. I hope never to be back in that situation again, but if it were to happen, that is where I would want to be treated. Thank you LOC Chelsea x

Great experience, felt very well looked after. Great team!

Some of the best care I have ever received. Friendly staff, attentive and answered questions. Personable and comforting

Very, very impressive all round. I was apprehensive ahead of my operation (it involved significant surgery and general anaesthetic), but every single person I interacted with was extremely professional, courteous, thoughtful and reassuring. I was extremely impressed with Mr Pollock, his anaesthetist (Mike) and the two orderlies who looked after me pre-op (Sam) and post-op (Marwan).

They are amazing, I have been there for different reasons and I feel at home in this clinic. The reception team is always kind and polite. Much appreciated their help in fitting the appointments with my schedule.

Very clean. Staff all very professional and I'm good spirits.

Staff were professional.

Smooth process

The service was very friendly and efficient and I was seen at my appointment time.