Spinal Metastases clinics in Berkshire, South East (9 results)

Welcoming enrironment

All members of staff are welcoming and take time to make sure you are comfortable. The rooms are spacious, clean and comfortable.

Staff were very friendly and useful throughout the experience

Great service on the whole, a few of the night staff weren’t so attentive. Very clean, very quiet, nice to not be disturbed too often and good was excellent with lots of extra drinks on offer too Dorota was great and even went in search of a peppermint tea for me / Sylvia and Paula very helpful, approachable and friendly too. My consultant, who isn’t on your list : Mr Vathanan was excellent. Very personable, listened to me throughout and very professional

The hospital is clean and welcoming

Lovely surroundings to be when going through the worst time in your life. Having been a patient here for a year the welcome at reception is wonderful. The staff at alternative therapies and the gym are caring and wonderful. The nursing team at Chemo are lovely on the whole, however there have been times I’ve felt awkward and a nuisance to them especially the manager who doesn’t come across as partially warm which has left me very upset at times. In additions the breast care nurse hasn’t been in touch following my op months ago which I can’t fathom. All in all I’m happy with Genesis Care - I just think they need a slight tweak in their processes and their compassion.

An altogether positive experience.

My care received from all staff was great. The hospital itself was clean and well maintained