Urticaria (Hives) clinics in Channel Islands, United Kingdom (51 results)

Friendly staff relaxed environment

Great service on the whole, a few of the night staff weren’t so attentive. Very clean, very quiet, nice to not be disturbed too often and good was excellent with lots of extra drinks on offer too Dorota was great and even went in search of a peppermint tea for me / Sylvia and Paula very helpful, approachable and friendly too. My consultant, who isn’t on your list : Mr Vathanan was excellent. Very personable, listened to me throughout and very professional

Couldn’t fault it, complete satisfaction

As stated previously, professional and friendly.

The staff were most helpful on our visit

All staff were friendly and approachable. Never felt rushed or unable to express concerns. Surgeon was reassuring and explained the procedure thoroughly, and done an excellent job. After care was excellent

This was my first ever private health consultation ever and it was excellent. When I was anxiously sitting in gridlock traffic that was going to make me very late - I telephoned the clinic and receptionist, Dana, was completely non-judgemental, reminded me that it was out of my control and gave solution focused responses that were so reassuring [eg letting other patients be seen earlier if they arrived before me] and made me feel at ease. Once I arrived, she was warm and empathic, explained how appointment times had been juggled and offered me a coffee whilst I waited for my revised time. Dr Sarah Ameen was lovely too, I felt completely 'heard' and 'understood' . The consultation felt unhurried and I left feeling very cared for. When I called out of hours to make an appointment in the first place, another member of the team [a gentleman] picked up and made a note so that Dr Sarah knew that I would like to make an appointment and it was followed up immediately when clinic opened the next morning by Sana. He was available to assist me when I arrived with regards where to park and to cap it all, when I was waiting for my appointment [I was just reading]he noticed I had me hand on my head and double checked if I was all ok. I cannot praise the team enough - Huge thanks to you all!

It is a friendly and efficient place.

caring staff and easy to access

All the staff who I saw through the process of my hip replacement were excellent in all respects. I couldn’t have wished for better care from everyone throughout the whole experience.