Good service, friendly staff

I arrived, waited, was led through testing procedures in a friendly manner, and had the laser process explained before it was applied, my transport was contacted and I left as a very happy customer.

My experience with Freedom Vision from start to finish was excellent. All the staff are very friendly and kind and they made me feel like I was important to them

From my initial appointment I found all staff to be approachable, happy to answer questions and putting any anxieties to rest. During the cataract operation nurses show empathy to any concerns and very seamless in its process. Aftercare faultless and thorough, very satisfied with overall outcome and would recommend freedom vision.

everything explained

I have been extremely happy with every aspect of the treatment received. Many thanks,

Outstanding service and outcome. One small issue only - my second eye procedure was deferred by 3 weeks because my eye surgeon had a 'personal family issue' arise a few days beforehand. (But these things happen, so no big deal). Everyone from Jackie, through to the surgeon, the ophthalmologist, the clinical and other support staff were excellent. Jackie in particular was very attentive ensuring convenient appointment times and following up by phone after consultations and surgeries. I received good and helpful advice throughout.

I had my first cataract op with EMV lens on 1st July and my second on 4th August 2024. The whole experience was very positive. The surgeon Prof Richard Newsom was extremely kind, even when my BP was sky high. He went out of his way to calm me. At the second op he thought that it needed tweaked a little from the previously agreed. The result is fantastic distance and reading vision. A very skilful surgeon and extremely kind man. am 75 and honestly I don’t think I’ve ever in my life seen so well. 52 years of contact lenses!

Several visits needed over an 8 week period and a very smooth, efficient and friendly service each time.

Pleasant experience.