HCA Outpatients The Shard, 6th Floor The Shard, 32 St Thomas Street,, London, United Kingdom, SE1 9BSA
Specialties:
Urology
View all (+1)
2 specialists
1 healthcare follower
HCA Outpatients The Shard, 6th Floor The Shard, 32 St Thomas Street,, London, United Kingdom, SE1 9BSA
Specialties:
Urology
View all (+1)
2 specialists
1 healthcare follower
4.75
Very competent and reassuring!
5
I saw Professor Eden on Saturday February 8th. Prior to receiving this survey, I was about to write to him to thank him for seeing me and making me feel that finally I had reached the right person to resolve my issues.
5
We arrived early for the appointment, as it turned out Prof Eden saw as straight away. The receptionist was very polite and gave us a warm welcome.
5
Very knowledgeable and competent professional who made me feel at ease and comfortable within minutes of meeting him. I especially appreciate that he took the time to look cover the information I had sent him beforehand. Highlighted me a few points which the NHS urologist I had seen previously didn't mention. Looking forward to working with him further as we look to diagnose my issue.
5
The reception staff at the HCA building seemed a little uncertain about where my appointment was supposed to take place, which was a little disconcerting. I was directed to 2 or 3 different areas before arriving at the correct location but fateet that everthing went smoothly.
I'm very sorry that there was some confusion about where you should go to see me. This is unusual and I can quite understand that it was disconcerting. Apologies again.
10 Feb 20255
5
Professor Eden was nice, patient and took time to explain so that I could understand well.
5
5
As always very professional, caring and thorough. Thankyou
5
We made a good start on resolving my health issues.