ACL Reconstruction clinics in Tonbridge and Maling, Kent (44 results)

Excellent service from the Horder Centre, The staff are kind, helpful and efficient.

Everything was totally satisfactory and professional

Clean, efficient

Very professional and high standards of patient care

Very friendly receptionists

I was given a friendly professional welcome by all staff that I met. The operating staff dealt with me efficiently and quickly and clearly went through a number of safety checks before commencing with the endoscopy. I wa provided with a full written account of the investigation and now await a follow up with the consultant.

On my first visit to the department on 17 March 2022 (after knee surgery for a Patellofemoral joint replacement on 14 March 2022) I was introduced to Chinyelu. Her immediate reaction to me could not have been less welcoming. Unfortunately she remained this way for the whole of the 45 minute appointment. I had already had 3 left hip replacements so I was used to pain but the pain of a partial knee replacement is far worse. I explained to her that I was in a lot of pain and her reaction was ‘you will be’, absolutely no effort to give me advice as to how I could make myself more comfortable. She then proceeded to make me lift my leg (impossible) and also bend it (impossible). I was feeling very vulnerable when I attended the appointment and really needed some support and I received none. My husband was in the car park when I came out and I cried. This is not like me. Since then I have been very fortunate to mainly see Sarah who is one of the very best physiotherapists I have ever met (as you can imagine this is an extremely strong recommendation if you look at my medical history) who is always warm and friendly and gets the best out of me. I have also met G on a couple of occasions who has been an excellent replacement for Sarah.

A pleasant experience all round, with the added novelty of being in the shard! Everyone was lovely, kind and welcoming.

Surgery was cancelled on the first occasion due to flooding in theatre from a blocked toilet. Otherwise everything went smoothly

Great experience at the hospital - seen quickly and staff were very friendly.