Cold clinics in Ham, Richmond (73 results)

Dr Shilpa was amazing and nothing was too much trouble. Everything was explained, treatment was started and literally within days, I was feeling the results. Communication with relevant consultants and my GP practice was spot on.

Nice experience

I have meant to leave this review for some time as a returning patient, very good, recommend to those considering

I had an appointment with nutritionist. I found overall experience positive, staff at the reception was pleasant, no waiting time. I would say that nutritionist overall is knowledgeable on a surface (we did not discuss particular details, and I was not offered to do any blood tests or other tests, which I would assume would be next step for tailored advise). I did not find first 25 min of meeting useful as the doctor assumed I was different age (significantly younger that is my actual age), hence discussion was not tailored towards my needs. Although I believe my age was mentioned in my initial form.

The doctor took a long time talking about things that had nothing to do with the patient, such as talking about other patients she'd had and what they were suffering from. I was very frustrated because she talked about so many irrelevant things.

They’re always super helpful and great to work with. They email when they say they will, and are very understanding with the need for flexibility. (The only bit I’m not a fan of is the odd mandatory £50 deposit - which feels strange for a medical establishment. As though they don’t trust you - but that’s not the staff’s fault, it’s clearly a policy set by those above them.)

The hospital is conveniently located, the receptionists are welcoming. The hospital building is well-kept and clean.

Excellent care!

I had a consultation with ENT consultant and he was so knowledgable, very good at explaining and very helpful. Extremely impressed & delighted with consultation. I felt that i was well informed on the benefits and risks of the treatment. The chiswick nurses are very friendly and welcoming. they go above and beyond in helping me on that day as i was anxious before seeing the consultant.

Dr Michelle McCreesh was lovely and had lovely bedside manner and made me feel at ease. The option of going to the phlebotomist for blood tests was excellent as I tend to need them for my blood to be taken.