Day Case Procedures clinics in Highgate, Haringey (82 results)

The team at the Lister at The Portland was fabulous. Unlike other clinics, you were not just a number and put through a machine. Check-in staff knew my first name, emails were replied to quickly, ad hoc requests accommodated with no fuss. Everyone was friendly, kind, and empathetic. Nurses were super patient with demonstrating how to administer medication, re-checking dosages etc, theatre personnel were full of levity and, when appropriate, seriousness. Finance staff were super keen to help too. The emergency line was a huge help and no question or situation too minor.

ridiculously difficult to contact by phone- some staff very pleasant but certainly not all- some receptionists slightly vague

It was a pleasure receiving care at Nuffield Health, the clinic is calm, modern and spacious and functions very well plus all the staff are very friendly and professional. I underwent a coronary CT angiogram which on the whole went smoothly. Perhaps some minor suggestions concerning the fact that due to a previous mastectomy my veins on (useable) only one arm required a bit more skill regarding inserting a cannula & taking blood. And although I researched the procedure beforehand to explain it in detail in person then and there would have been good. The doctor who dealt with lowering my heart rate did not introduce himself or explain his role. Yet overall it was a very good experience.

The supporting staff were exceptionally professional with extremely reassuring bedside manner… Brilliant!

Very thorough

Excellent

Excellent!

Excellent experience

I would like to express my sincere gratitude to the hospital and its team for the excellent care I received during my recent surgery. From admission to discharge, every aspect of my experience was managed with utmost professionalism and compassion. The staff demonstrated exceptional dedication, ensuring that I felt comfortable and supported throughout. I am truly thankful for the high standards of care provided by the hospital.

Very efficient and friendly.