Head Injury clinics in Hackney, East London (36 results)

Amazing

Quick and easy to get an appointment, overall a pleasant experience.

From the moment you meet the reception staff until the appointment with the consultant, you are met with friendly and caring staff, treated with great dignity and respect. The appointments are always taken on time and the waiting rooms are very comfortable. This is an excellent hospital in every respect as the attention to detail is obvious.

Great experience at the hospital - seen quickly and staff were very friendly.

A pleasant experience all round, with the added novelty of being in the shard! Everyone was lovely, kind and welcoming.

We have always had a good experience on the 12th floor at Royal Free.

Pleasant welcoming experience. Wait time about was around 5 minutes. Nice practice.

The hospital is conveniently located, the receptionists are welcoming. The hospital building is well-kept and clean.

ridiculously difficult to contact by phone- some staff very pleasant but certainly not all- some receptionists slightly vague

Not a good experience. I was referred by my physio for an MRI on my foot, and at no point was I told that the scan would include both my foot and ankle as separate items. I assumed it would all be part of one scan. I was charged for both separately, which brought the total to £1,050—an unexpectedly high amount, especially for a young person trying to manage costs. I was not given any quote or cost breakdown beforehand, which is extremely disappointing.I had the scan done on a Tuesday and was told I’d receive the results within 24–48 hours, but I didn’t get them until a week later. The lack of communication, unexpected charges, and delays made this a very frustrating experience overall. Never ever one to complain but this meant a massive deal to me!