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The Royal Free London Private Patients Unit

Pond Street, London, United Kingdom, NW3 2QG

Specialties:

Hepatology

Diagnostics & Testing

View all (+23)

154 specialists

16 healthcare followers

4.78

/5

(407 reviews)

Pond Street, London, United Kingdom, NW3 2QG

Specialties:

Hepatology

Diagnostics & Testing

View all (+23)

154 specialists

16 healthcare followers

347 Recommendations for:

Deviated Septum(22)
Sinusitis(17)
Ear Infections(11)
Others(263)

Latest Patient Review

09 May 2025

Very quick wait time with friendly staff

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The Royal Free London Private Patients Unit

Pond Street, London, United Kingdom, NW3 2QG

Specialties:

Hepatology

Diagnostics & Testing

View all (+23)

154 specialists

16 healthcare followers

Pond Street, London, United Kingdom, NW3 2QG

Specialties:

Hepatology

Diagnostics & Testing

View all (+23)

154 specialists

16 healthcare followers

About The Royal Free London Private Patients Unit

The Royal Free London Private Patients Unit is wholly owned by the Royal Free London NHS Foundation Trust and part of the NHS.

We provide care to non-NHS national and international patients. We boast world class consultants from a pioneering London hospital who are leaders in their field combined with our comprehensive clinical service offering across our dedicated private facilities.

All profits which our hospitals earn are reinvested into the trust to the benefit of all our patients, NHS and private. We are proud to bring the very best skills and standards of the NHS to benefit our private patients and, in doing so, support the continued development of the NHS and the Royal Free London through our success.

Our top priority is to ensure that each patient receives high quality and best care.


FACILITIES AT A GLANCE

This practice offers a range of facilities and services.

Outpatient care
Inpatient care
Off-site parking available nearby (Paid)
Drop off space
Sees children
Financing available
Insurance
View more

Areas of expertise

Based on patient reviews & skill endorsements by other professionals

  • Deviated Septum (22)
  • Sinusitis (17)
  • Ear Infections (11)
  • Others (263)

Specialties

  • Hepatology
  • Diagnostics & Testing
  • Plastic Surgery
  • Renal Medicine (Nephrology)
  • Urology

Subspecialties

  • Adult Ear, Nose & Throat Surgery
  • Anaesthetics
  • Blood Tests
  • Cataract Surgery
  • Diabetes

All conditions and treatments


insurers

  • Saga Insurance
  • Bupa
  • WPA
  • The Exeter
  • Cigna
  • Aviva Health
  • Vitality Health

Location

Opening hours

Monday

08:00 - 20:00

Tuesday

08:00 - 20:00

Wednesday

08:00 - 20:00

Thursday

08:00 - 20:00

Friday

08:00 - 20:00

Saturday

Enquire

Sunday

Enquire

Pond Street, London, United Kingdom, NW3 2QG

Reviews

5

Very quick wait time with friendly staff

09 May 2025verified patient
Patient seen for:
Acne

3.75

Consultant was late. Not an issue for me, but it could be for more nervous people. However he was very apologetic for delay and very good in consultation.

09 May 2025verified patient
Patient seen for:
General Surgery
Hernia

4.5

Surgeon and front of house excellent. Nursing staff distracted. I seemed to be in the way

08 May 2025verified patient
Patient seen for:
Lipoma

4.25

The experience within the nuclear medicine department was excellent - quick, courteous and friendly. The experience beforehand, arranging the scan with the reception staff, was convoluted and challenging.

07 May 2025verified patient
Patient seen for:
PET-CT Scan

4.25

No specific comments

03 May 2025verified patient
Patient seen for:
Mole Removal

5

Staff were amazing, great care taken to meet my needs. Clear explanations of procedure and after care. Always being updated of care and medication and physio. Whole experience made me calmer and helped with my recovery. Thank you

02 May 2025verified patient

5

All the staff were attentive, professional, helpful and polite. The location was clean and tidy and well equipped.

01 May 2025verified patient

3

Didn’t visit private patients unit

01 May 2025verified patient

Reply from The Royal Free London Private Patients Unit

We noticed that you mentioned not visiting the Private Patients Unit, and we would appreciate it if you could provide a little more information about your review. This will help us better understand your experience and ensure that any concerns are directed to the appropriate team. If you're happy to share further details, please feel free to contact us at rf-tr.ppu-experience@nhs.net. We're here to help. Best regards, Customer Service Team Royal Free London Private Patients Unit

09 May 2025

4

There could have been more communication on why the surgeon was delayed. Also more information on taking the drugs, for how long and what to expect. Although this is business as usual for the Royal Free for many patients it will be their first expierence of a medical procedure.

28 Apr 2025verified patient
Patient seen for:
Inguinal Hernia

5

Excellent staff, very attentive and caring. Feel extremely well looked after. Thank you!

24 Apr 2025verified patient
Patient seen for:
Urinary Retention
Your trust is our top concern, so providers can't pay to alter or remove reviews.
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Specialists

154 SPECIALISTS

Mr Ravinder S Natt
Ear Nose & Throat Surgery (ENT/Otolaryngology)

4.97

Patient trust score

1295

patient reviews

17

skill endorsements

Mr Danny Mitry
Ophthalmology

4.96

Patient trust score

309

patient reviews

8

skill endorsements

Dr Tim Lockie
Cardiology

4.99

Patient trust score

148

patient reviews

5

skill endorsements

Dr Michael Beckles
General (Internal) Medicine

4.97

Patient trust score

131

patient reviews

3

skill endorsements

Dr Akeel Alisa
Gastroenterology

4.98

Patient trust score

101

patient reviews

12

skill endorsements

4.99

Patient trust score

96

patient reviews

19

skill endorsements

Dr Animesh Singh
Rheumatology

4.98

Patient trust score

431

patient reviews

17

skill endorsements

Dr Yiannis Kallis
Gastroenterology

4.94

Patient trust score

299

patient reviews

15

skill endorsements

Mr Akash Patel
Orthopaedic Surgery

4.99

Patient trust score

139

patient reviews

35

skill endorsements

4.93

Patient trust score

109

patient reviews

3

skill endorsements

Dr Padmanabhan Subramanian
Orthopaedic Surgery

5.00

Patient trust score

96

patient reviews

6

skill endorsements

Mr Debashis Ghosh
Breast Surgery

4.95

Patient trust score

79

patient reviews

4

skill endorsements

Services

Day surgery
Outpatient care
Inpatient care
Imaging services
Taking private patients
Diagnostic services
Pharmacy services

Parking

Off-site parking available nearby (Paid)
Drop off space
Disabled parking (Free)
The Royal Free London Private Patients Unit logo

Get to know The Royal Free London Private Patients Unit

Articles
Socials

Most recent articles

Read articles from The Royal Free London Private Patients Unit explaining process of procedures and other important things you should know before choosing your provider.

Benign Prostate Enlargement and HoLEP by Dr Daniel Cohen - Royal Free London | Private Patient Unit

Benign prostatic enlargement is the most common cause of lower urinary tract symptoms in 1 in 3 men. Learn more here

13 September 2023

royalfreeprivatepatients.com

Irritable Bowel Syndrome – Irritable but Manageable? Dr Akeel Alisa explains - Royal Free London | Private Patient Unit

Irritable Bowel Syndrome (IBS) is considered one of the functional gastrointestinal disorders with major focus on the gut brain access and classified by gastrointestinal symptoms relating to motility disturbances, visceral hypersensitivity, altered mucosal and immune function, altered gut microbiota and altered central nervous system processing. Scale of Challenge Diagnosis & ManagementIn general, it refers to…

13 September 2023

royalfreeprivatepatients.com

RFL NHS Private Patients Unit and Relimb, finalist for ‘Innovation in Care’   - Royal Free London | Private Patient Unit

Royal Free London NHS Private Patients Unit and Relimb have been shortlisted as finalists for LaingBuisson’s ‘Innovation in Care’ award. The ‘Innovation in Care’ award celebrates organisations that demonstrate innovation in the delivery of healthcare.  Relimb is led by internationally recognised consultants Mr Norbert Kang and Mr Alex Woollard and is part of the Royal…

13 September 2023

royalfreeprivatepatients.com

Minimally Invasive Gastroenterology: Who Needs An Endoscopy? - Royal Free London | Private Patient Unit

Written by Prof Owen Epstein; Consultant Gastroenterologist, Royal Free London & Hadley Wood Hospital The 6-meter digestive tract is dark as a dungeon and the fibre-optic endoscope was developed to illuminate and image the inner lining of the upper and lower gastrointestinal tract. Think of the word “gastroenterology” and for most, the image of an endoscope…

13 September 2023

royalfreeprivatepatients.com

Socials

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@royalfreelondonppu

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@rfl_ppu

The Royal Free London Private Patients Unit

@RFL_PPU

FAQ

What are The Royal Free London Private Patients Unit's reviews like?

The Royal Free London Private Patients Unit's overall patient rating is 4.78 out of 5 stars on Doctify.

This is based on 407 reviews.

Where is The Royal Free London Private Patients Unit located?

The Royal Free London Private Patients Unit is located at Pond Street, London, United Kingdom, NW3 2QG

When is The Royal Free London Private Patients Unit open?

The Royal Free London Private Patients Unit is open Monday (08:00 - 20:00), Tuesday (08:00 - 20:00), Wednesday (08:00 - 20:00), Thursday (08:00 - 20:00), Friday (08:00 - 20:00)

What consultants work at The Royal Free London Private Patients Unit?

You can find a list of the consultants that work at The Royal Free London Private Patients Unit here.

Does The Royal Free London Private Patients Unit accept new patients?

The Royal Free London Private Patients Unit generally accepts new patients.

Get in touch with this practice to enquire as a new patient