Heart Failure clinics in Old Street, Central London (126 results)

Excellent.

very smart space with lovely staff

I have been blown away by the outstanding service provided by every single member of staff. Amazing care givers. I could simply never return to any other hospital now I know the kind of care given at Blackheath. It really was exceptional.

everyone was very caring and profesional from the porter,receptionist,the aneasatist and prof Mark emberton all the nurses where wonderful thank you all so much

They are amazing, I have been there for different reasons and I feel at home in this clinic. The reception team is always kind and polite. Much appreciated their help in fitting the appointments with my schedule.

The hospital is conveniently located, the receptionists are welcoming. The hospital building is well-kept and clean.

Excellent care and facilities

Not a good experience. I was referred by my physio for an MRI on my foot, and at no point was I told that the scan would include both my foot and ankle as separate items. I assumed it would all be part of one scan. I was charged for both separately, which brought the total to £1,050—an unexpectedly high amount, especially for a young person trying to manage costs. I was not given any quote or cost breakdown beforehand, which is extremely disappointing.I had the scan done on a Tuesday and was told I’d receive the results within 24–48 hours, but I didn’t get them until a week later. The lack of communication, unexpected charges, and delays made this a very frustrating experience overall. Never ever one to complain but this meant a massive deal to me!

Everyone was extremely kind and friendly. I am extremely please with their prompt same day response to my request for an appointment and no waiting time when I got there. The Dr listened well and confirmed everything I suspected which my GP did not and therefore for 2 years have not been able to see anyone to investigate further as she blocked it. . The doctor immediately took me to a nurse after our consultation for immediate full bloods and requested further tests to be approved by bupa. He explained everything clearly. Can not fault the service - The level of service I received in comparison to NHS is like day and night, so I am extreamly appreciative.

Overall experience was very good.