Reflux and Colic clinics in West End, Central London (107 results)

Welcoming staff, knowledgeable nurses, very nice clinic

The doctor was extremely helpful and took my baby son's health issues seriously, and the nurses very kind and cheerful. My slightly negative review entirely concerns the environment at what I had understood to be a private clinic devoted to paediatrics and thus to children. In the United States and Germany, which are the countries from which my husband and I are from originally, the most average and even mediocre paediatrician would create an environment in their waiting and consultation rooms that is inviting for children--with toys, books and so on. In Berlin, where my son (19 months) was born, his paediatrician (a quite 'standard' pediatrician who served state-funded patients) had a puppet theatre in her waiting room and a play house in her office. Everything was set up to put children at ease, especially small children and babies who find doctor's offices terrifying. In light of this background, I was totally shocked that there was no waiting room at all--let alone a child-friendly one--nor a single child-conducive object in the entire consultation area which we saw, which had a very cold and clinical feel about it. The nurses and doctors were concerned that my son was so upset to have simple checks made upon him, but I think this resistance was partly down to the whole environment of the practice, which would be terrifying for a baby of his age. I really think it is imperative that a paediatricians office be set up differently to an office for adult care--in a more inviting and calming way, with toys, books, games, or whatever, which will make the children who go there feel this is a safe space. You cannot expect a child to just 'comply with healthcare professionals' as the doctor put it when the entire environment is not conducive to this. Babies are not adults and a paediatrician's office should be designed accordingly!

Smooth process

Great experience at the hospital - seen quickly and staff were very friendly.

Big thanks to Dr. Jafar Jafari for his top-notch care as a Neurogastroenterologist. My cousin in Brum recommended him after using GI Cognition’s H Pylori test kit. Dr. Jafari suggested SIBO and IMO breath tests, which confirmed both conditions. I’d been struggling with bloating, gas, fatigue, and dodgy digestion for ages. His clear advice and proper caring approach have been a game-changer, helping me get my gut health back on track. If you’re dealing with gut issues, Dr. Jafari’s your man—brilliant and dead supportive!

It was all good, apart from the man at the reception who was not always professional and friendly.

Everything was fine!

very smart space with lovely staff

Very welcoming surroundings, high quality treatments. But most importantly, the medical staff, nurses, owner, and reception team, are all very conscientious and this is what shines through. Beautiful experience

Wonderful nurses and the care provided is amazing.