ACL Reconstruction clinics in Brent, West London (101 results)

Excellent.

The hospital is conveniently located, the receptionists are welcoming. The hospital building is well-kept and clean.

good, really good

Clean, punctual, professional

The receptionists were friendly and welcoming, registration forms were mostly pre-filled and the lavatories were clean, easy to find and well stocked. The consultation room was also clean and tidy and, although the waiting area was effectively a corridor, it was a wide area and the seats were comfortable. A quieter corner with less light and fewer distractions would benefit neurodivergent patients, but I get the impression the receptionists would have tried to help with this if I had asked. My appointment happened on time and there were free parking spaces nearby.

Overall experience was very good.

Very welcoming reception and we did not wait long to be seen .

ridiculously difficult to contact by phone- some staff very pleasant but certainly not all- some receptionists slightly vague

Great experience

A very professional and helpful organisation.