Child Development clinics in Surrey, South East (46 results)

The doctor was extremely helpful and took my baby son's health issues seriously, and the nurses very kind and cheerful. My slightly negative review entirely concerns the environment at what I had understood to be a private clinic devoted to paediatrics and thus to children. In the United States and Germany, which are the countries from which my husband and I are from originally, the most average and even mediocre paediatrician would create an environment in their waiting and consultation rooms that is inviting for children--with toys, books and so on. In Berlin, where my son (19 months) was born, his paediatrician (a quite 'standard' pediatrician who served state-funded patients) had a puppet theatre in her waiting room and a play house in her office. Everything was set up to put children at ease, especially small children and babies who find doctor's offices terrifying. In light of this background, I was totally shocked that there was no waiting room at all--let alone a child-friendly one--nor a single child-conducive object in the entire consultation area which we saw, which had a very cold and clinical feel about it. The nurses and doctors were concerned that my son was so upset to have simple checks made upon him, but I think this resistance was partly down to the whole environment of the practice, which would be terrifying for a baby of his age. I really think it is imperative that a paediatricians office be set up differently to an office for adult care--in a more inviting and calming way, with toys, books, games, or whatever, which will make the children who go there feel this is a safe space. You cannot expect a child to just 'comply with healthcare professionals' as the doctor put it when the entire environment is not conducive to this. Babies are not adults and a paediatrician's office should be designed accordingly!

I received real advice on what I should do.

Welcoming enrironment

Parkside Hospital's staff is friendly and caring. The hospital is extremely well organised and the atmosphere relaxing. Patients are treated like individuals. The warmth and friendliness of the reception staff is helpful when one is nervous and in pain.

They’re always super helpful and great to work with. They email when they say they will, and are very understanding with the need for flexibility. (The only bit I’m not a fan of is the odd mandatory £50 deposit - which feels strange for a medical establishment. As though they don’t trust you - but that’s not the staff’s fault, it’s clearly a policy set by those above them.)

Great service on the whole, a few of the night staff weren’t so attentive. Very clean, very quiet, nice to not be disturbed too often and good was excellent with lots of extra drinks on offer too Dorota was great and even went in search of a peppermint tea for me / Sylvia and Paula very helpful, approachable and friendly too. My consultant, who isn’t on your list : Mr Vathanan was excellent. Very personable, listened to me throughout and very professional

The hospital is conveniently located, the receptionists are welcoming. The hospital building is well-kept and clean.

I had a consultation with ENT consultant and he was so knowledgable, very good at explaining and very helpful. Extremely impressed & delighted with consultation. I felt that i was well informed on the benefits and risks of the treatment. The chiswick nurses are very friendly and welcoming. they go above and beyond in helping me on that day as i was anxious before seeing the consultant.

It is important for me to feel the hospital and staff who will be caring for me have a high standard for the service they provide

St John & St Elizabeth is a wonderful place for treatment, other than the imaging department. The Cardiac Suite team is exceptional.