Day Case Procedures clinics in West Hampstead, Camden (82 results)

The team at the Lister at The Portland was fabulous. Unlike other clinics, you were not just a number and put through a machine. Check-in staff knew my first name, emails were replied to quickly, ad hoc requests accommodated with no fuss. Everyone was friendly, kind, and empathetic. Nurses were super patient with demonstrating how to administer medication, re-checking dosages etc, theatre personnel were full of levity and, when appropriate, seriousness. Finance staff were super keen to help too. The emergency line was a huge help and no question or situation too minor.

I would like to express my sincere gratitude to the hospital and its team for the excellent care I received during my recent surgery. From admission to discharge, every aspect of my experience was managed with utmost professionalism and compassion. The staff demonstrated exceptional dedication, ensuring that I felt comfortable and supported throughout. I am truly thankful for the high standards of care provided by the hospital.

Prompt and friendly service . Reception staff were welcoming

Always feel welcome and is very organised

A pleasant experience all round, with the added novelty of being in the shard! Everyone was lovely, kind and welcoming.

Excellent

I had a consultation with ENT consultant and he was so knowledgable, very good at explaining and very helpful. Extremely impressed & delighted with consultation. I felt that i was well informed on the benefits and risks of the treatment. The chiswick nurses are very friendly and welcoming. they go above and beyond in helping me on that day as i was anxious before seeing the consultant.

Very thorough

It was a pleasure receiving care at Nuffield Health, the clinic is calm, modern and spacious and functions very well plus all the staff are very friendly and professional. I underwent a coronary CT angiogram which on the whole went smoothly. Perhaps some minor suggestions concerning the fact that due to a previous mastectomy my veins on (useable) only one arm required a bit more skill regarding inserting a cannula & taking blood. And although I researched the procedure beforehand to explain it in detail in person then and there would have been good. The doctor who dealt with lowering my heart rate did not introduce himself or explain his role. Yet overall it was a very good experience.

Over the past few years I have been to the Hospital on a number of occasions and have always found the standard of everything very good.