Erectile Dysfunction clinics in Brent, West London (136 results)

Prompt and friendly service . Reception staff were welcoming

Very, very impressive all round. I was apprehensive ahead of my operation (it involved significant surgery and general anaesthetic), but every single person I interacted with was extremely professional, courteous, thoughtful and reassuring. I was extremely impressed with Mr Pollock, his anaesthetist (Mike) and the two orderlies who looked after me pre-op (Sam) and post-op (Marwan).

The facilities and the organisation of the day were excellent

Facility is really clean and staff is welcoming and supportive.

Very professional and fast appointments

Welcoming staff, knowledgeable nurses, very nice clinic

I would like to express my sincere gratitude to the hospital and its team for the excellent care I received during my recent surgery. From admission to discharge, every aspect of my experience was managed with utmost professionalism and compassion. The staff demonstrated exceptional dedication, ensuring that I felt comfortable and supported throughout. I am truly thankful for the high standards of care provided by the hospital.

The team at the Lister at The Portland was fabulous. Unlike other clinics, you were not just a number and put through a machine. Check-in staff knew my first name, emails were replied to quickly, ad hoc requests accommodated with no fuss. Everyone was friendly, kind, and empathetic. Nurses were super patient with demonstrating how to administer medication, re-checking dosages etc, theatre personnel were full of levity and, when appropriate, seriousness. Finance staff were super keen to help too. The emergency line was a huge help and no question or situation too minor.

Every visit all staff & doctor are professional & friendly

I’ve been consistently impressed with the exceptional services provided by Hooke. Their approach to preventative healthcare is second to none, offering a comprehensive and proactive solution to ensure long-term well-being. The multidisciplinary team at Hooke is exceptionally thorough and knowledgeable, bringing expertise from every angle to create a well-rounded approach to health. A special mention to Hollie and Filipa from the Client Services team, who are always efficient, responsive, and a pleasure to work with. I wholeheartedly recommend Hooke for anyone seeking excellent preventative healthcare with outstanding customer service. They truly go above and beyond.