Heart Failure clinics in Custom House, Newham (110 results)

Excellent experience

The hospital is conveniently located, the receptionists are welcoming. The hospital building is well-kept and clean.

Not a good experience. I was referred by my physio for an MRI on my foot, and at no point was I told that the scan would include both my foot and ankle as separate items. I assumed it would all be part of one scan. I was charged for both separately, which brought the total to £1,050—an unexpectedly high amount, especially for a young person trying to manage costs. I was not given any quote or cost breakdown beforehand, which is extremely disappointing.I had the scan done on a Tuesday and was told I’d receive the results within 24–48 hours, but I didn’t get them until a week later. The lack of communication, unexpected charges, and delays made this a very frustrating experience overall. Never ever one to complain but this meant a massive deal to me!

Very efficient. No time wasted at all.

Excellent care and facilities

Facility is really clean and staff is welcoming and supportive.

Very good

nothing negative to report

Excellent

Overall experience was very good.