Immunisations clinics in Wapping, Tower Hamlets (135 results)

I was terrified but the consultant had a lovely energy was understanding and kind and showed me great understanding and respect of my circumstance overall she couldn’t have done anything better which made my experience bareable

The doctor was extremely helpful and took my baby son's health issues seriously, and the nurses very kind and cheerful. My slightly negative review entirely concerns the environment at what I had understood to be a private clinic devoted to paediatrics and thus to children. In the United States and Germany, which are the countries from which my husband and I are from originally, the most average and even mediocre paediatrician would create an environment in their waiting and consultation rooms that is inviting for children--with toys, books and so on. In Berlin, where my son (19 months) was born, his paediatrician (a quite 'standard' pediatrician who served state-funded patients) had a puppet theatre in her waiting room and a play house in her office. Everything was set up to put children at ease, especially small children and babies who find doctor's offices terrifying. In light of this background, I was totally shocked that there was no waiting room at all--let alone a child-friendly one--nor a single child-conducive object in the entire consultation area which we saw, which had a very cold and clinical feel about it. The nurses and doctors were concerned that my son was so upset to have simple checks made upon him, but I think this resistance was partly down to the whole environment of the practice, which would be terrifying for a baby of his age. I really think it is imperative that a paediatricians office be set up differently to an office for adult care--in a more inviting and calming way, with toys, books, games, or whatever, which will make the children who go there feel this is a safe space. You cannot expect a child to just 'comply with healthcare professionals' as the doctor put it when the entire environment is not conducive to this. Babies are not adults and a paediatrician's office should be designed accordingly!

Excellent service from Dr. Villait and her team - would highly recommend her.

Very friendly and helpful staff. The whole experience is very smooth.

Excellent experience

I have been blown away by the outstanding service provided by every single member of staff. Amazing care givers. I could simply never return to any other hospital now I know the kind of care given at Blackheath. It really was exceptional.

Excellent care and facilities

Very professional and relaxed environment

Facility is really clean and staff is welcoming and supportive.

nothing negative to report