Trigeminal Neuralgia clinics in Addiscombe, Croydon (30 results)

Not a good experience. I was referred by my physio for an MRI on my foot, and at no point was I told that the scan would include both my foot and ankle as separate items. I assumed it would all be part of one scan. I was charged for both separately, which brought the total to £1,050—an unexpectedly high amount, especially for a young person trying to manage costs. I was not given any quote or cost breakdown beforehand, which is extremely disappointing.I had the scan done on a Tuesday and was told I’d receive the results within 24–48 hours, but I didn’t get them until a week later. The lack of communication, unexpected charges, and delays made this a very frustrating experience overall. Never ever one to complain but this meant a massive deal to me!

The HCA practice at The Shard is a very convenient outpatients medical centre with a number of experts who I've seen in recent years. Consultations are easy to arrange and convenient and diagnostic facilities excellent

Facility is really clean and staff is welcoming and supportive.

Prompt and friendly service . Reception staff were welcoming

I have been blown away by the outstanding service provided by every single member of staff. Amazing care givers. I could simply never return to any other hospital now I know the kind of care given at Blackheath. It really was exceptional.

very good experience

Clean, efficient

Very professional and helpful.

Short wait time and friendly nurse. Although the price of my ZIO was not explained to me at all by the cardiologist and only by the reception staff when I asked further questions. I had to consult my insurance company which prolonged getting the heart monitor.

ridiculously difficult to contact by phone- some staff very pleasant but certainly not all- some receptionists slightly vague