Fracture (Broken Bone) clinics in Hayes, Hillingdon (24 results)

Excellent communication and facilities

I had a consultation with ENT consultant and he was so knowledgable, very good at explaining and very helpful. Extremely impressed & delighted with consultation. I felt that i was well informed on the benefits and risks of the treatment. The chiswick nurses are very friendly and welcoming. they go above and beyond in helping me on that day as i was anxious before seeing the consultant.

Prompt and friendly service . Reception staff were welcoming

Was a very good experience, everyone was very pleasant and professional.

The receptionists were friendly and welcoming, registration forms were mostly pre-filled and the lavatories were clean, easy to find and well stocked. The consultation room was also clean and tidy and, although the waiting area was effectively a corridor, it was a wide area and the seats were comfortable. A quieter corner with less light and fewer distractions would benefit neurodivergent patients, but I get the impression the receptionists would have tried to help with this if I had asked. My appointment happened on time and there were free parking spaces nearby.

Excellent customer service and quality care all the time.

It is important for me to feel the hospital and staff who will be caring for me have a high standard for the service they provide

It was Heatherwood Parkside and all was good

No complaints at all Everyone was very professional and friendly.

Overall a pleasant experience bar the issues with parking