Joint Injection clinics in Hayes, Hillingdon (36 results)

The receptionists were friendly and welcoming, registration forms were mostly pre-filled and the lavatories were clean, easy to find and well stocked. The consultation room was also clean and tidy and, although the waiting area was effectively a corridor, it was a wide area and the seats were comfortable. A quieter corner with less light and fewer distractions would benefit neurodivergent patients, but I get the impression the receptionists would have tried to help with this if I had asked. My appointment happened on time and there were free parking spaces nearby.

Excellent communication and facilities

I had a consultation with ENT consultant and he was so knowledgable, very good at explaining and very helpful. Extremely impressed & delighted with consultation. I felt that i was well informed on the benefits and risks of the treatment. The chiswick nurses are very friendly and welcoming. they go above and beyond in helping me on that day as i was anxious before seeing the consultant.

Was a very good experience, everyone was very pleasant and professional.

Excellent customer service and quality care all the time.

I had an appointment with nutritionist. I found overall experience positive, staff at the reception was pleasant, no waiting time. I would say that nutritionist overall is knowledgeable on a surface (we did not discuss particular details, and I was not offered to do any blood tests or other tests, which I would assume would be next step for tailored advise). I did not find first 25 min of meeting useful as the doctor assumed I was different age (significantly younger that is my actual age), hence discussion was not tailored towards my needs. Although I believe my age was mentioned in my initial form.

Excellent

It is important for me to feel the hospital and staff who will be caring for me have a high standard for the service they provide

It was Heatherwood Parkside and all was good

Good service