Multiple Sclerosis (MS) clinics in Brent, West London (76 results)

Not a good experience. I was referred by my physio for an MRI on my foot, and at no point was I told that the scan would include both my foot and ankle as separate items. I assumed it would all be part of one scan. I was charged for both separately, which brought the total to £1,050—an unexpectedly high amount, especially for a young person trying to manage costs. I was not given any quote or cost breakdown beforehand, which is extremely disappointing.I had the scan done on a Tuesday and was told I’d receive the results within 24–48 hours, but I didn’t get them until a week later. The lack of communication, unexpected charges, and delays made this a very frustrating experience overall. Never ever one to complain but this meant a massive deal to me!

Prompt and friendly service . Reception staff were welcoming

Facility is really clean and staff is welcoming and supportive.

Efficient and quick

Welcoming staff, knowledgeable nurses, very nice clinic

The supporting staff were exceptionally professional with extremely reassuring bedside manner… Brilliant!

Saw Dr Shidrawi who was exceptional as always. His clinic was running late however I appreciated that the receptionist informed me of this as soon as I arrived.

I have attended Spire Diagnostic Centre before and even on this occasion have found the building, location, parking, staff very very good. The building is clean and staff are helpful.

First class

It was a pleasure receiving care at Nuffield Health, the clinic is calm, modern and spacious and functions very well plus all the staff are very friendly and professional. I underwent a coronary CT angiogram which on the whole went smoothly. Perhaps some minor suggestions concerning the fact that due to a previous mastectomy my veins on (useable) only one arm required a bit more skill regarding inserting a cannula & taking blood. And although I researched the procedure beforehand to explain it in detail in person then and there would have been good. The doctor who dealt with lowering my heart rate did not introduce himself or explain his role. Yet overall it was a very good experience.